Widgets are what define the content in the homepage and in the dashboard, it can be a chart, a report, etc. meaning that when I open ServiceNow, it will display what I need to know first to check the status of my service or for instance the trend of a problem management in my dahsboad.
The widget is linked with 1 or more indicators so if I don’t create first an indicator, it is not very useful. The indicator is where the widget will take the data. For more information, read ServiceNow: indicator to define my chart for a report management.
The widget with multiple values is to have for instance, all change requests opened and closed during a month so if you are interested to link your widget with only 1 indicator, read ServiceNow: widget to create a chart for a report Management.
To create a widget, follow those steps:
Now the next step will be to add this widget in my dashboard, read ServiceNow: add reports/charts in the dashboard and/or in my homepage, read ServiceNow: add reports/charts in the homepage.
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