1 click macro tool: Incident/Problem Management - create a daily report in excel


This file will allow you to have in one single excel file the issues (incidents, problems, outages, major incidents, etc.) occurring during the day in your company and keep an history of the ones of the day before. By 1 click, the report will be created automatically by extracting the information from your intranet webpage except for those below that should be done manually:

  • The comment, your own note about the issue
  • The type, you own classification if the issue is managed internally (your company) or externally (your provider)
  • The additional information extracting from your incident management tool

This product contains an excel file with macros and formulas. The file has 3 sheets:

  • Today: new issues to be reviewed
macro create report
  • Yesterday: old issues already reviewed
macro create report
  • Tool mgmt: additional information extracting first from the incident management tool
macro create report

The macros will execute those following actions:

  • 1. Copy data from the today sheet to the yesterday sheet
  • 2. Open the intranet issue page to extract the new data
  • 3. Copy new data from the intranet to the today sheet
  • 4. Display comments of the yesterday sheet if exist in the today sheet
  • 5. Create hyperlink for CI and ticket number if exist in the today sheet
  • 6. Put the current date in the today sheet

The formulas will display those following information:

  • 1. Additional information from the tool mgmt sheet if exist in the today sheet
  • 2. Show which issues to review in the today sheet

This 1 click macro tool can be used for any types of daily issues, it can be incidents, problems, outages, major incidents, etc. If you need to create a public version, read 1 click macro tool: create a daily report and a public version in excel and if you want to compile all the daily files, read 1 click macro tool: compile multiple daily excel files in 1 with access.



Microsoft Excel minimum version for Windows 7 to open the excel macro file.

Basic knowledge of VBA coding macro. You may need to edit the macro to adapt this tool to your need. Comments are available in the macro to help but you will need a minimum basic knowledge of VBA coding macro.



The tool is zipped so you will need to unzip it with the Microsoft Zip tool installed by default in your Microsoft Windows, read how to zip and unzip files in the Microsoft support website.

If the macro option is turned off in your Microsoft Excel program, you have to turn it on, read enable or disable macros in Office files in the Microsoft support website.

To edit the macro, read Create, run, edit, or delete a macro in the Microsoft support website



A 7 days free support to adapt this tool that includes only:

  • Updating the range and cells
  • Updating the link of the intranet issue webpage
  • Updating the sheet names
  • Updating only names of the code/macro/functions/vba

It doesn’t include:

  • Modifying the code/macro/functions/vba
  • Creating new code/macro/functions/vba
  • Other minor and major changes of the code/macro/functions/vba/file
  • All issues with your Microsoft Excel program and any other programs

Feel free to contact me at itmet@itmanagementetools.com to improve this tool based on your need:

  • I will provide you a quote and the delivery time based on the information.
  • I will start to work only after accepting the quote and paying 50% via paypal.
  • Once finished, I will send you the tool after paying the remaining 50% via paypal.
  • Once started, any modifications can modify the price, if so:
    • New quote will be provided
    • After acceptance, I will start to work again
  • A 30 days free support


Samples Excel files without macros/formulas to download Intranet issue webpage to see
Price 3.90 euros

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