1. What happens to an operating model when moving to the cloud ? Facilitate operations design Enable strategy Align consumer and CSP operating models Consumer may need to adapt Operation model frames organization Poor model affects services and products Cloud impacts operating model significantly Understand cloud:
Outsourcing and insourcing Review dependencies Greater cloud use means greater delegation to CSP Shared value co-creation |
Elements: |
2. Running multiple/parallel operating models
An organization can have:
How will cloud affect current model ?
Rapid or gradual change ?
Balance risks
Operating model guides value co-creation
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Co-create to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
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