To begin this course, go to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
7. Co-create
Begins when consumer starts using services
Consumer ensures effective cloud operation
Every organization defines what´s valuable (each organization is unique)
To achieve value co-creation:
Organizations have different value priorities
Most have combination of value drivers
Map determines key value drivers
Maps ITIL practices
Three sets of activity for optimization:
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course for the other chapters if you completed this Co-create chapter.
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