Determine operating model readiness
Define target operating model
Additional requirements
Consumer and provider share responsibilities
Consumer must ensure cloud readiness: operating model can support cloud services
CSP partner can perform it on behalf of the organization
Understand cloud readiness to help requirement articulation
CSPs and consultants offer assessment models: beware assessment lock-in (service or consultation from single provider)
Understand assessment outcomes: actionable results
1. Conducting a cloud readiness assessment
Steps | Description |
Assessment scope | Cloud strategy:
Allow organization to achieve objectives. If not, put corrective actions Assess all initiatives in parallel: continue with viable initiatives Review organizational culture: can people and methods support cloud ? |
Current resources | Considerations:
|
Cloud service scope | Once assessed organization´s current state:
|
Operational readiness | Compare current and future state Highlight readiness Indicate required change Examples:
Other capabilities:
|
Assessment report | Information to be provided:
Helps define requirements Include required actions Explain training need Required changes |
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Engage to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
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