ITIL 4 Acquiring Managing Cloud Services Certification Course: Explore - Digital and Cloud Strategy

1. Digital strategy

Traditional approach is based on tiers:

  • Business drives digital and digital strategies
  • Digital strategy can impact IT strategy

Must change the view with a clearer understanding of business, digital, and IT strategy

Better understanding/achievement:

  • Technology changes
  • Risks
  • Opportunities

itil 4

2. Cloud strategy

Cloud strategy defined in context of:

  • Business strategy
  • Digital strategy
  • IT strategy

It is a standalone document integrated with the digital and IT strategy

It is tactical and can:

  • Improve performance
  • Offer growth opportunities

Helps:

  • Organizational positioning
  • Achievement of objectives

2.1 Strategic scope

Strategy Scope
Greenfield

All services in the cloud:

  • Start-up organization
  • New line of business
Migrating existing services

One-off migrations:

  • Individual systems, services, business processes, or functionalities migrated in the cloud
  • No cohesive strategy
  • Each project is planned, costed, and executed independently by the team responsible

Evolutionary migrations:

  • Migrating components of the operating model to the cloud over time using the guiding principle (progress iteratively with feedback)
  • Which systems, services, processes, and functionalities best delivered using the cloud and which be kept in-house
  • Focus on cloud compatible components or urgent migration
  • Individually planned and migrated with reference to the cloud strategy
  • Reviewed at closure and issues addressed in the next phase, also the strategy is reviewed regularly
  • Require established business practices and regulatory risk management
  • Good for organizations using large volumes of data that can be managed in parallel between the cloud and in-house environments
  • Transition to new facilities to be planned smoothly and the legacy system offboarded when new processes are functioning and managed with little risk

Big-bang migrations:

  • Disruption situation (for example, increased competition or mergers and acquisitions)
  • New capabilities quickly realized
  • Simplifies system mergers
  • Focus on moving all identified components into the cloud as quickly as possible
  • High risk
  • Rapid re-engineering
  • Use for urgent change or potentially catastrophic situation
New services

Existing solutions in-house

Only new services in the cloud

In the future, may consider migrating some or all of the in-house systems to the cloud (one-off, evolutionary, or big-bang)

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