ITIL 4 Acquiring Managing Cloud Services Certification Course: Explore
To begin this course, go to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
2. Explore
- 2.1 Digital and cloud strategy
- 2.2 Formulate cloud strategy
- 2.3 Value: outcomes, costs and risks (VOCR)
- 2.4 Risks
How cloud can benefit organization
Assess cloud´s role:
- Strategy
- Improving operation performance/efficiency
Cloud offers:
- Operational alternatives
- New opportunities:
- New services/products/markets
- Improving engagement with customers
Explore starts with:
- Assess factors impacting cloud usage:
- Enterprise/digital strategies
- Application/product/service portfolios
- Industry/market trends
- Draft cloud strategy:
- Service scope
- Set of policies
- High-level requirements
- Strategy review during consumer journey:
- Cloud strategy
- Policies
- Requirements
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course for the other chapters if you completed this Explore chapter.
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