Once strategic objectives/plans understood, identify how cloud services need to be used in order to meet them. Organization should meet with stakeholders and subject matter experts to define each key element:
1. Define cloud strategy Assess internal factors:
|
And external factors:
2. Element of cloud strategy
Elements hard to define
Collaborate with:
Element | Description |
Scope | Areas strategy applies to Apply to each affected business unit |
Vision, objectives and results | Articulate vision Set objectives and results Measurable, actionable strategy |
Alignment | Alignment with other plans Enable strategic goals Impact and risk |
Deployment and service models | Which deployment and service model ? How does the deployment model achieve objectives ? |
Guiding principles | Principles for cloud adoption and use Completed after initial strategy |
Application migration criteria | Requirements for cloud migration Don´t migrate if:
|
Roadmap | Outline:
|
Cloud operations architecture and governance | Decision-making Controls and security Financial management Portfolio management Partner management Operational management |
Cloud culture | Training and hiring Change and adoption strategies |
Supporting resources | Information resources Consultancy and analytics |
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Explore to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
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