ITIL 4 Acquiring Managing Cloud Services Certification Course: Offer
To begin this course, go to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
4. Offer
Finalize and communicate requirements: obtain offers from providers
Offer:
- Service catalog for standard service
- Request for proposals (RFPs) for non-standard services
Evaluate offers:
- Requirements met ?
- Delivers ROI ?
Select offer(s) at end of stage
Communicate business case to stakeholders
Request for proposal (RFP) traditionally used for technology services
Cloud servies use service catalogs
Standard:
- Features
- Pricing
- Structures
Proof of concept: consumer tests services
Competitive bidding sometimes needed
RFP to create pre-approved providers
Use RFP for non-standard services
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course for the other chapters if you completed this Offer chapter.
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