VUCA describes chaotic environment
Organizations must adapt
VUCA causes losses
Requires management
VUCA | Definition |
Volatility | The speed of a change in an industry, market, or overall environment |
Uncertainty | The lack of predictability in an environment |
Complexity | The number of issues and amount of confusion that surround the organization |
Ambiguity | The lack of clarity and potential for misreading situations |
1. Strategic planning for a VUCA future
VUCA makes cloud strategy difficult:
Invest in people
Cloud strategy plan:
2. VUCA and the five drivers of value co-creation
Organization may suffer one or all elements of VUCA
Different approaches:
VUCA affects five co-creation drivers:
Cloud services ideal for managing VUCA:
VUCA | Description |
Volatility |
Manage demand variations |
Complexity |
Cloud services elastic and scalable Process volatile demand |
Uncertainty and ambiguity |
Knowledge management and experimentation Commission, adjust and decommision cloud services rapidly Lower risk |
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course: Realize to finish this chapter or to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
When you are managing a team, “how to be a good manager” is the “must”...
As manager, I am doing many reports, even when I was an ITIL consultant, I still needed to do many reports...
ITIL V3 is going to be obsolete...
Managing an IT service when I start a new company is not an easy task, particularly true, if the service...