ITIL 4 Acquiring Managing Cloud Services Certification Course: Realize
To begin this course, go to the main page ITIL 4 Acquiring Managing Cloud Services Certification Course.
8. Realize
Consumer evaluates if cloud service objective met
Critical in VUCA environments
Business case may change
Different services required
Change in operating model
Continual improvement:
- Matching services and objectives
- Not making services better
Decommissioning services
Feedback to CSP
Strategy change
Continually compare vision with actual results
Frequent change common
Only change if it benefits objectives
Change control critical in VUCA environments
Go back to ITIL 4 Acquiring Managing Cloud Services Certification Course for the other chapters if you completed this Realize chapter.
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