In IT, I use to have the created and closed columns in one single table:
And most of the time, I need to compare them so I can create 2 charts like that and see the difference:
But to save spaces and for a better view, I like to combine both data into 1 single chart:
There are 2 options to get this result, the first one is to unpivot both columns. Take note that doing that, charts that you have created will be “lost” because unpivoting them will rename your columns.
You will see that both columns have been renamed:
You can change the name of the columns if you want but for my article, I won´t. I will create 2 measures with those formula:
NOTE: change “table” and “argument” by yours. Once it is done, I just have to create my chart:
For the second option, contrary to the first one, you won´t loose any of your charts.
NOTE: you can use other functions than COUNTROWS, the most important is the USERELATIONSHIP (change “table” and “argument” by yours). Once it is done, I just have to create my chart:
When you are managing a team, “how to be a good manager” is the “must”...
As manager, I am doing many reports, even when I was an ITIL consultant, I still needed to do many reports...
ITIL V3 is going to be obsolete...
Managing an IT service when I start a new company is not an easy task, particularly true, if the service...