Culture is made up of values, beliefs, attitudes and behaviors
How people work together towards a goal
How people treat each other
Teams can have different cultures: all are influenced by overall organization culture
In an effective team culture:
Organizations need strong, collaborative teams at all levels:
What does good look like ?
Cultural fit:
What does bad look like ?
Creating a strong team culture:
Go back to ITIL 4 Managing Professional Certification Course: Create, Deliver and Support (CDS) to finish this chapter or to the main page ITIL 4 Managing Professional Certification Course.
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