This course will help to be certified or to be re-certified ITIL 4 Managing Professional (ITIL MP). For a quick reminder, before to take the ITIL MP certification, you will need to complete first those 5 modules:
If you don’t, please do so then come back here. This certification is for IT people who work within technology and digital teams across businesses. It provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.
IMPORTANT:
You can download here sample exams or in the Axelos website. You may be also interested to read ITIL 4 Strategic Leader Certification Course and ITIL 4 Specialist Acquiring & Managing Cloud Services Certification Course.
I will divide this course in 5 chapters:
When you are managing a team, “how to be a good manager” is the “must”...
As manager, I am doing many reports, even when I was an ITIL consultant, I still needed to do many reports...
ITIL V3 is going to be obsolete...
Managing an IT service when I start a new company is not an easy task, particularly true, if the service...